Contact
Have a question, a problem or an idea? Write to us. We read every message, and every report helps improve the games.
We have no form or chat: email is the official channel. It is a small project, so a reply can take a few business days.
What you can write about
- A problem or bug in a game.
- A suggestion for a game, rule or improvement.
- An accessibility report: something that does not work with the keyboard, a screen reader or your type of vision.
- Inappropriate behavior in a public room.
- Questions and requests about your data and privacy.
- Press, partnerships and using the site at team events.
How to help us fix it faster
To report a problem, tell us which game you were playing, what you expected to happen and what happened. Also say which device and browser you use. If you can, include the four-letter room code. Never send the room password or the full invite link, because it contains a secret key.
Quick questions
I lost my connection in the middle of a match. Now what?
Reload the page and come back through the room. Your seat is held for about 90 seconds; after that the game goes on without you.
Can I change my nickname or my Goob look?
Yes, on the join screen and in the waiting room of each game. Those choices are saved only in your browser.
Do you have an app?
No. The games run right in the browser, on a computer or a phone.
Reports
Public rooms are open. If someone behaves offensively, the host can remove them from the room. If the problem continues, write to us with the room code and the approximate time.
Data and privacy
To ask for information or to have data removed, write to the same address. We explain what we keep and for how long on the privacy page.